In recent years, Vietnam has seen an incredible rise in pet ownership. With more families welcoming dogs and cats into their homes, the demand for reliable pet care services has surged. Amid this growing trend, one platform stands out by offering round-the-clock, comprehensive, and compassionate pet services: chóim24h.
This article explores what makes chóim24h the go-to destination for pet lovers in Vietnam. From veterinary support to grooming, from emergency assistance to pet-related content, chóim24h provides a one-stop solution for every pet parent. Whether you’re a first-time dog owner or an experienced pet lover, chóim24h is your trusted companion in raising healthy, happy pets.
What is Chóim24h?
Chóim24h is a 24-hour online platform dedicated to pet care in Vietnam. It provides pet owners with immediate access to essential services such as:
- Emergency veterinary consultation
- Regular health check-ups
- Pet grooming and hygiene services
- Online pet supply shopping
- Educational resources on pet care
- Community engagement for pet lovers
What makes chóim24h unique is its commitment to being available anytime, anywhere. For a pet owner, emergencies don’t always happen during business hours. With chóim24h, help is just a click away—24 hours a day, 7 days a week.
Why Chóim24h Matters: Filling a Critical Gap in Vietnam’s Pet Care Market
Vietnam’s urban population has shown a growing affinity toward pet ownership. As cities become more fast-paced, pet owners struggle to balance their busy schedules with the responsibilities of pet care. Traditional vet clinics and pet stores usually operate within limited timeframes, which creates a significant gap in accessibility.
Chóim24h fills this void by combining technology with compassion. Through a user-friendly digital platform and mobile app, chóim24h ensures that quality pet care is available round-the-clock—something very few competitors in the region currently offer.
Services Offered by Chóim24h
Let’s dive into the key services that make chóim24h an invaluable resource for pet owners.
1. 24/7 Veterinary Support
One of the platform’s most appreciated features is 24-hour veterinary consultation. Pet owners can chat, call, or video consult with licensed vets for urgent questions like:
- “My dog just ate chocolate. What should I do?”
- “My cat hasn’t been eating for two days.”
- “My puppy is vomiting—should I go to the vet?”
These consultations can save a pet’s life, especially when immediate decisions must be made outside normal clinic hours. Chóim24h vets provide guidance, prescribe medications if needed, and direct you to nearby emergency clinics when in-person care is necessary.
2. Grooming and Hygiene Services
Clean pets are happy pets. Chóim24h partners with licensed groomers across Vietnam to offer doorstep grooming services. Through the app or website, users can schedule grooming appointments, choose from various service packages, and receive notifications when groomers are en route.
Popular grooming packages include:
- Bathing and brushing
- Nail clipping
- Flea and tick treatment
- Ear cleaning
Chóim24h ensures all grooming staff are trained in animal handling, hygiene, and stress-reducing techniques to keep pets calm and comfortable.
3. Pet Supplies and Products
Chóim24h hosts a growing e-commerce section that specializes in pet products, from food and treats to toys and accessories. What sets it apart is its vet-reviewed product recommendations, ensuring every item is safe and beneficial for your pet.
The store includes products from trusted brands and offers convenient delivery options, including same-day delivery in major cities like Ho Chi Minh City, Hanoi, and Da Nang.
4. Emergency Assistance
In case of a medical emergency, chóim24h not only offers immediate consultation but also helps locate the nearest open vet clinic or pet hospital. This geo-location-based feature ensures pet owners can act quickly and avoid unnecessary delays that could endanger their pets.
For users in rural areas, chóim24h offers telemedicine support and coordinates logistics for transporting pets to the nearest care center.
5. Educational Content and Pet Parenting Resources
What truly differentiates chóim24h from competitors is its focus on education. The platform runs a well-maintained blog and video series featuring expert advice on:
- Puppy training
- Nutritional needs
- Behavioral issues
- Seasonal pet care
- Pet travel tips
These resources help pet parents make informed decisions and prevent health problems before they arise.

The Technology Behind Chóim24h
At the core of chóim24h is a powerful digital ecosystem. The platform integrates:
- AI-assisted chatbots to answer basic questions instantly
- Real-time vet availability tracking
- Geo-mapping for vet clinics and groomers
- Cloud-based health records for pets
- Personalized alerts for vaccinations, deworming, and check-ups
Users receive reminders for vet appointments, grooming sessions, and even product refills based on their pet’s profile. This smart integration improves care and reduces the chance of missing important dates.
Community and Customer Support
Chóim24h isn’t just a service provider—it’s a community. Pet owners can connect through forums, attend online events, participate in training webinars, and even join local pet meetups organized via the platform.
Support is available via live chat, email, and hotline. Customer service representatives are trained not just in technology but in animal empathy, ensuring that every call is handled with care and urgency.
Success Stories and User Testimonials
Thousands of Vietnamese pet owners have shared how chóim24h made a difference in their lives.
Nguyen Thi Lan, a cat owner from Hanoi, shared:
“My kitten was having seizures late at night. I had no idea what to do. I found chóim24h and was able to talk to a vet within minutes. They guided me step-by-step until I could reach a clinic. I’m forever grateful.”
Tran Minh Duc, a busy executive in Ho Chi Minh City, uses chóim24h to manage his dog’s grooming and diet:
“Their app is amazing. I set reminders, get nutritional suggestions, and even order his food—all in one place. I feel confident my pet is in good hands.”
These testimonials reflect the platform’s impact not just as a service but as a lifeline for responsible pet parenting.
The Team Behind Chóim24h
Chóim24h was founded by a team of animal lovers, tech developers, and veterinarians who noticed a recurring problem: pet owners often struggled to find help when they needed it most.
The team includes:
- Dr. Le Thanh Phuong (Chief Veterinary Officer)
- Bui Quoc Huy (CTO, formerly at a major e-commerce platform)
- Tran Thi Mai (Marketing Lead, with experience in community-driven startups)
Their shared vision? “Every pet deserves immediate care, anytime, anywhere.”
This mission drives every decision, from app features to customer support training.
How to Get Started with Chóim24h
Getting started is simple. Users can:
- Download the Chóim24h app (available for Android and iOS)
- Create a pet profile with age, breed, and medical history
- Access services like consultations, grooming bookings, and online shopping
The first vet consultation is often free for new users, and there are loyalty rewards for returning customers.
Subscription plans are also available for pet owners who want continuous vet support and exclusive product discounts.
Future of Chóim24h
The future looks bright for chóim24h. The platform is expanding into:
- Pet insurance services
- AI-powered pet health monitoring
- Multi-language support for foreign pet owners in Vietnam
- Partnerships with vet universities to support veterinary education
There are also plans to enter other Southeast Asian markets, starting with Thailand and Indonesia, where similar gaps in pet care access exist.
Conclusion
In a world where pets are family, chóim24h is more than a platform—it’s a lifesaver, a partner, and a teacher. Its blend of advanced technology and heartfelt care is revolutionizing the way pet services operate in Vietnam. With its 24/7 availability, comprehensive offerings, and user-first design, chóim24h is setting the gold standard for digital pet care across Southeast Asia.
Whether you’re dealing with a pet emergency, looking for grooming services, or just want to learn how to be a better pet parent, chóim24h is your trusted destination—anytime, anywhere.
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